# HubSpot: Some HubSpot customers are currently unable to download assets from the Marketplace

> HubSpot status incident “Some HubSpot customers are currently unable to download assets from the Marketplace” on 2018-09-25: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/xcy2h25qng68
Last updated: 2018-09-25T18:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-09-25 17:26 UTC · Resolved: 2018-09-25 18:45 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/xcy2h25qng68](https://status.hubspot.com/incidents/xcy2h25qng68)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-09-25 18:45 UTC: We’ve identified and fixed the issue that prevented users of the HubSpot Marketplace from downloading assets from 11:10am EST to 2:40pm EST. We have fixed the issue and are delivering all of the requested assets that were purchased from the Marketplace between 11:10am EST to 2:40pm EST.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2018-09-25 17:26 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/xcy2h25qng68
- Citation: HubSpot, “Some HubSpot customers are currently unable to download assets from the Marketplace” (2018-09-25 17:26 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/xcy2h25qng68 (CC BY 4.0).
- Markdown link: `[HubSpot: Some HubSpot customers are currently unable to download assets from the Marketplace (2018-09-25)](https://rewindex.com/company/hubspot/incidents/xcy2h25qng68)`


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Canonical: https://rewindex.com/company/hubspot/incidents/xcy2h25qng68 · Markdown: https://rewindex.com/company/hubspot/incidents/xcy2h25qng68.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/xcy2h25qng68 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:17:45.796Z