# HubSpot: Changes made to files and folders are not appearing in the file manager

> HubSpot status incident “Changes made to files and folders are not appearing in the file manager” on 2020-02-05: impact none (vendor’s label), 9.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb
Last updated: 2020-02-06T03:34:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-02-05 17:41 UTC · Resolved: 2020-02-06 03:34 UTC · Duration: 9.9 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/tkynrdnvlltb](https://status.hubspot.com/incidents/tkynrdnvlltb)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2020-02-06 03:34 UTC: This issue is now resolved and our team has completed work to restore any missing metadata for files edited between 10:50am and 12:20pm ET.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2020-02-05 17:41 UTC, resolved after 9.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb
- Citation: HubSpot, “Changes made to files and folders are not appearing in the file manager” (2020-02-05 17:41 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb (CC BY 4.0).
- Markdown link: `[HubSpot: Changes made to files and folders are not appearing in the file manager (2020-02-05)](https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb)`


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Canonical: https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb · Markdown: https://rewindex.com/company/hubspot/incidents/tkynrdnvlltb.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/tkynrdnvlltb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:35.259Z