# HubSpot: HubSpot User Profile and Preferences page was unavailable for all customers from 2:15 to 2:30pm EST

> HubSpot status incident “HubSpot User Profile and Preferences page was unavailable for all customers from 2:15 to 2:30pm EST” on 2017-12-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r
Last updated: 2017-12-18T22:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-12-18 22:49 UTC · Resolved: 2017-12-18 22:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/sbc1lwsv118r](https://status.hubspot.com/incidents/sbc1lwsv118r)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2017-12-18 22:49 UTC: Resolved The HubSpot User Profile and Preferences page is now loading properly for all users. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2017-12-18 22:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r
- Citation: HubSpot, “HubSpot User Profile and Preferences page was unavailable for all customers from 2:15 to 2:30pm EST” (2017-12-18 22:49 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r (CC BY 4.0).
- Markdown link: `[HubSpot: HubSpot User Profile and Preferences page was unavailable for all customers from 2:15 to 2:30pm EST (2017-12-18)](https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r)`


---
Canonical: https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r · Markdown: https://rewindex.com/company/hubspot/incidents/sbc1lwsv118r.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/sbc1lwsv118r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:44:58.680Z