# HubSpot: Conversations is unavailable for all customers

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-11-25 16:24 UTC · Resolved: 2020-11-26 14:10 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/r7yg2mcpl395](https://status.hubspot.com/incidents/r7yg2mcpl395)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2020-11-26 14:10 UTC: The AWS outage has been resolved and Conversations has now been fully restored for all customers. Unfortunately, some live chat messages from ~8:40 AM to ~3:50 PM ET will have been lost.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/r7yg2mcpl395 · Markdown: https://rewindex.com/company/hubspot/incidents/r7yg2mcpl395.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/r7yg2mcpl395 · Generated 2026-10-18T11:49:18.645Z