# HubSpot: Gmail inboxes delayed in syncing into HubSpot

> HubSpot status incident “Gmail inboxes delayed in syncing into HubSpot” on 2020-07-08: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/prmc6jyjchms
Last updated: 2020-07-08T15:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-08 14:38 UTC · Resolved: 2020-07-08 15:51 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/prmc6jyjchms](https://status.hubspot.com/incidents/prmc6jyjchms)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2020-07-08 15:51 UTC: We've addressed the issue that caused the logging of incoming emails to be delayed by up to 5 hours between June 30th and 11:26AM ET on Wednesday, July 8th. This was caused by a delay in refreshing Gmail inbox connections with HubSpot, which is normally done in real time. We've identified and addressed those delays and inbox connections are refreshing as usual. The incident has now been fully resolved and no data was lost.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by HubSpot, started 2020-07-08 14:38 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/prmc6jyjchms
- Citation: HubSpot, “Gmail inboxes delayed in syncing into HubSpot” (2020-07-08 14:38 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/prmc6jyjchms (CC BY 4.0).
- Markdown link: `[HubSpot: Gmail inboxes delayed in syncing into HubSpot (2020-07-08)](https://rewindex.com/company/hubspot/incidents/prmc6jyjchms)`


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Canonical: https://rewindex.com/company/hubspot/incidents/prmc6jyjchms · Markdown: https://rewindex.com/company/hubspot/incidents/prmc6jyjchms.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/prmc6jyjchms · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:02.906Z