# HubSpot: Ads Add-on and Prospects not loading properly for all customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-05-05 13:08 UTC · Resolved: 2016-05-05 14:13 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/p14n52sr1vsn](https://status.hubspot.com/incidents/p14n52sr1vsn)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2016-05-05 14:13 UTC: All systems are operating normally and service is restored to the affected tools.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/p14n52sr1vsn · Markdown: https://rewindex.com/company/hubspot/incidents/p14n52sr1vsn.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/p14n52sr1vsn · Generated 2026-10-18T10:26:54.442Z