# HubSpot: Google Ads tools are unavailable to all customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-20 15:41 UTC · Resolved: 2021-12-20 18:42 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/nr6bqzwt0lcq](https://status.hubspot.com/incidents/nr6bqzwt0lcq)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2021-12-20 18:42 UTC: Connection to Google Ads tools has returned for all customers at 12:15 pm ET. All data from the disconnected time period will resync. Ads created directly in Google Ads during the outage will be fully tracked. Users do not need to manually reconnect their Google Ads accounts to HubSpot.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/nr6bqzwt0lcq · Markdown: https://rewindex.com/company/hubspot/incidents/nr6bqzwt0lcq.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/nr6bqzwt0lcq · Generated 2026-10-18T09:58:27.499Z