# HubSpot: Facebook and Instagram tools are currently unavailable for all customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-07-05 18:25 UTC · Resolved: 2018-07-07 14:10 UTC · Duration: 44 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/n4sp4ppjf84d](https://status.hubspot.com/incidents/n4sp4ppjf84d)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-07-07 14:10 UTC: We have seen no regressions since access was restored, and the HubSpot social tool is fully functional. Users are able to successfully: - Connect any Facebook and Instagram accounts to the HubSpot Social platform - Post to Facebook and Instagram through HubSpot, including previously scheduled posts - Create new integrations with Facebook Messenger Some users may need to reconnect their Facebook/Instagram accounts to publish to their accounts. This issue has been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/n4sp4ppjf84d · Markdown: https://rewindex.com/company/hubspot/incidents/n4sp4ppjf84d.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/n4sp4ppjf84d · Generated 2026-10-18T10:30:58.995Z