# HubSpot: Some automation and workflow actions are delayed

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-21 15:25 UTC · Resolved: 2026-04-21 19:37 UTC · Duration: 4.2 h
- Updates: 3 · Affected components: Chat & Automation, Marketing Tools, CRM
- [Vendor status page: https://stspg.io/sx0kbr3b72rn](https://stspg.io/sx0kbr3b72rn)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **monitoring** 2026-04-21 15:25 UTC: We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- **monitoring** 2026-04-21 18:33 UTC: We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.
- **resolved** 2026-04-21 19:37 UTC: Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.


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Canonical: https://rewindex.com/company/hubspot/incidents/m83h7zzmd7cd · Markdown: https://rewindex.com/company/hubspot/incidents/m83h7zzmd7cd.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/m83h7zzmd7cd · Generated 2026-10-18T11:31:04.973Z