# HubSpot: Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.

> HubSpot status incident “Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.” on 2025-10-01: impact none (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92
Last updated: 2025-10-01T14:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-01 07:46 UTC · Resolved: 2025-10-01 14:07 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/jdtlydgdhf92](https://status.hubspot.com/incidents/jdtlydgdhf92)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2025-10-01 14:07 UTC: Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2025-10-01 07:46 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92
- Citation: HubSpot, “Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.” (2025-10-01 07:46 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92 (CC BY 4.0).
- Markdown link: `[HubSpot: Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue. (2025-10-01)](https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92)`


---
Canonical: https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92 · Markdown: https://rewindex.com/company/hubspot/incidents/jdtlydgdhf92.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/jdtlydgdhf92 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:31.796Z