# HubSpot: Marketing Enterprise portals unable to access some public pages, workflows, emails, and reporting.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2018-09-06 08:38 UTC · Resolved: 2018-09-07 19:07 UTC · Duration: 34 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/h5bv4s98g34t](https://status.hubspot.com/incidents/h5bv4s98g34t)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-09-07 19:07 UTC: 3:00 PM EDT - We have resolved the major outage and restored the cascading effects of the outage. All workflows, reporting, email, and website functionality has been restored. There are some outstanding issues our team is continuing to work through on a case by case basis. The current status of those issues are below. We have published the results of a thorough retrospective here alongside the original post from our executive team . Websites: Our engineering team has been able to restore all affected customer sites that we were able to rebuild programmatically. Logos, favicons, and menus have been restored, except in cases where customers manually changed those assets and settings during the outage purposefully. If you’re experiencing issues related to missing pages, logos, or menus, please contact support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/hubspot/incidents/h5bv4s98g34t · Markdown: https://rewindex.com/company/hubspot/incidents/h5bv4s98g34t.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/h5bv4s98g34t · Generated 2026-10-18T09:58:47.376Z