# HubSpot: Intermittent delays processing new Conversations and message history

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-14 16:38 UTC · Resolved: 2019-01-14 17:01 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/glbljf4khyvp](https://status.hubspot.com/incidents/glbljf4khyvp)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2019-01-14 17:01 UTC: From approximately 11:00 EST until 11:54 EST January 14th, 2019 Conversations experienced intermittent delays processing new Conversations and persisting Conversation history. During this time you may not see new all new Conversations in your inbox or all message history for some Conversations. We've updated all Conversations that were impacted by this delay, and all new messages are being processed in real time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/glbljf4khyvp · Markdown: https://rewindex.com/company/hubspot/incidents/glbljf4khyvp.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/glbljf4khyvp · Generated 2026-10-18T09:41:28.273Z