# HubSpot: Workflows was unavailable for some users

> HubSpot status incident “Workflows was unavailable for some users” on 2024-01-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l
Last updated: 2024-01-04T21:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-04 21:31 UTC · Resolved: 2024-01-04 21:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/frszbzgtpn3l](https://status.hubspot.com/incidents/frszbzgtpn3l)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2024-01-04 21:31 UTC: Between 1:40 PM EST (UTC -05:00) and 4:06 PM EST (UTC -05:00) on Jan 4, 2024, some customers experienced issues with Workflows. This caused the "enroll existing records" choice to not enroll records as expected. We have identified and fixed the underlying cause of this issue. As of 4:06 PM EST the "enroll existing records" choice is working correctly for newly enabled or edited workflows. All previously impacted workflows will be processed automatically without actions needed from customers. To avoid records being enrolled twice, please do not manually retry workflows.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2024-01-04 21:31 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l
- Citation: HubSpot, “Workflows was unavailable for some users” (2024-01-04 21:31 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l (CC BY 4.0).
- Markdown link: `[HubSpot: Workflows was unavailable for some users (2024-01-04)](https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l)`


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Canonical: https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l · Markdown: https://rewindex.com/company/hubspot/incidents/frszbzgtpn3l.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/frszbzgtpn3l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:55.241Z