# HubSpot: Form fields were removed after a properties update

> HubSpot status incident “Form fields were removed after a properties update” on 2018-07-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10
Last updated: 2018-07-14T14:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-07-14 14:54 UTC · Resolved: 2018-07-14 14:54 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/cgymbvyfzw10](https://status.hubspot.com/incidents/cgymbvyfzw10)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-07-14 14:54 UTC: We’ve identified an issue that was causing certain form fields to be removed from forms. This issue started occurring at Jul 5th 12pm EST until Jul 11th 1pm EST. The root cause of this issue resulted in updates to a property causing them to be removed from all forms. We have addressed the root cause of this issue and have been able to add these properties back into the majority of forms on July 14th 10:30am EST. Submissions during this period will not have contained the missing field. A number of forms were unable to be reset back to their previous state. We will be contacting customers still affected by this issue to work towards a resolution on this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2018-07-14 14:54 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10
- Citation: HubSpot, “Form fields were removed after a properties update” (2018-07-14 14:54 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10 (CC BY 4.0).
- Markdown link: `[HubSpot: Form fields were removed after a properties update (2018-07-14)](https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10)`


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Canonical: https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10 · Markdown: https://rewindex.com/company/hubspot/incidents/cgymbvyfzw10.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/cgymbvyfzw10 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:03:08.716Z