# HubSpot: Sidebars on contact records were unavailable for some customers between 10:45 AM and 11:15 AM ET

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-28 15:41 UTC · Resolved: 2021-10-28 15:41 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/bmwkz70nymrr](https://status.hubspot.com/incidents/bmwkz70nymrr)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2021-10-28 15:41 UTC: Between 10:45 AM and 11:15 AM ET on October 28, some customers experienced issues with CRM sidebars loading intermittently. Our team has identified and resolved the root cause of the loading issues. As of 11:15, sidebars are working properly and the incident has been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hubspot/incidents/bmwkz70nymrr · Markdown: https://rewindex.com/company/hubspot/incidents/bmwkz70nymrr.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/bmwkz70nymrr · Generated 2026-10-18T11:36:06.675Z