# HubSpot: Two-factor authentication (2FA) is not working for HubSpot customers

> HubSpot status incident “Two-factor authentication (2FA) is not working for HubSpot customers” on 2021-02-26: impact none (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx
Last updated: 2021-02-26T16:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-26 14:12 UTC · Resolved: 2021-02-26 16:12 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/8yf1d5bcw8cx](https://status.hubspot.com/incidents/8yf1d5bcw8cx)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2021-02-26 16:12 UTC: Between 8:00am ET and 9:20am ET on Friday, February 26, some customers experienced issues with Two-factor authentication (2FA) due to a Twilio systems issue (https://status.twilio.com/). This also impacted internal SMS messaging within workflows. All tools are working properly and the incident has been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2021-02-26 14:12 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx
- Citation: HubSpot, “Two-factor authentication (2FA) is not working for HubSpot customers” (2021-02-26 14:12 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx (CC BY 4.0).
- Markdown link: `[HubSpot: Two-factor authentication (2FA) is not working for HubSpot customers (2021-02-26)](https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx)`


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Canonical: https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx · Markdown: https://rewindex.com/company/hubspot/incidents/8yf1d5bcw8cx.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/8yf1d5bcw8cx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:17:08.765Z