# HubSpot: Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension users

> HubSpot status incident “Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension users” on 2018-05-25: impact minor (vendor’s label), 27 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l
Last updated: 2018-05-25T20:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-05-25 19:48 UTC · Resolved: 2018-05-25 20:15 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/7npb07cjbm8l](https://status.hubspot.com/incidents/7npb07cjbm8l)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-05-25 20:15 UTC: Real time email open and click notifications were unavailable for some users using the HubSpot Sales Chrome extension between 12:00PM ET and 4:15PM ET. No email open and click data was lost during this outage, and these notifications are available on the Activity Feed. We’ve identified and addressed the cause of the issue and the incident has now been resolved. No data was lost as a result of this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by HubSpot, started 2018-05-25 19:48 UTC, resolved after 27 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l
- Citation: HubSpot, “Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension users” (2018-05-25 19:48 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l (CC BY 4.0).
- Markdown link: `[HubSpot: Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension users (2018-05-25)](https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l)`


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Canonical: https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l · Markdown: https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/7npb07cjbm8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:28.658Z