# HubSpot: Some HubSpot tools may be unavailable for some users

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-23 15:05 UTC · Resolved: 2026-09-23 15:17 UTC · Duration: 13 min
- Updates: 2
- [Vendor status page: https://stspg.io/v9h6d79k4h4z](https://stspg.io/v9h6d79k4h4z)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **investigating** 2026-09-23 15:05 UTC: From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers
- **resolved** 2026-09-23 15:17 UTC: Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.


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Canonical: https://rewindex.com/company/hubspot/incidents/65gbhbfwh0gx · Markdown: https://rewindex.com/company/hubspot/incidents/65gbhbfwh0gx.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/65gbhbfwh0gx · Generated 2026-10-19T23:37:48.323Z
