# HubSpot: Real time email open notifications not appearing for some HubSpot Sales Chrome extension

> HubSpot status incident “Real time email open notifications not appearing for some HubSpot Sales Chrome extension” on 2018-02-02: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn
Last updated: 2018-02-02T23:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-02-02 21:50 UTC · Resolved: 2018-02-02 23:28 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/5wfcfknz6fvn](https://status.hubspot.com/incidents/5wfcfknz6fvn)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-02-02 23:28 UTC: Real time email open and click notifications were unavailable for some users using the HubSpot Sales Chrome extension starting on Thursday, February 1st. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved. As of 6:26PM EST, the delivery of email open and click notifications is now fully operational. No email open and click data was lost during this outage, and all notifications are available on the Activity Feed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by HubSpot, started 2018-02-02 21:50 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn
- Citation: HubSpot, “Real time email open notifications not appearing for some HubSpot Sales Chrome extension” (2018-02-02 21:50 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn (CC BY 4.0).
- Markdown link: `[HubSpot: Real time email open notifications not appearing for some HubSpot Sales Chrome extension (2018-02-02)](https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn)`


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Canonical: https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn · Markdown: https://rewindex.com/company/hubspot/incidents/5wfcfknz6fvn.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/5wfcfknz6fvn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:31.826Z