# HubSpot: HubSpot Sales users unable to upload some files types to HubSpot Documents tool

> HubSpot status incident “HubSpot Sales users unable to upload some files types to HubSpot Documents tool” on 2018-02-21: impact none (vendor’s label), 34 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3
Last updated: 2018-02-21T20:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-21 19:32 UTC · Resolved: 2018-02-21 20:06 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/5rfp1rln3hj3](https://status.hubspot.com/incidents/5rfp1rln3hj3)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2018-02-21 20:06 UTC: HubSpot Sales users can now upload any supported file types to the Documents tool. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2018-02-21 19:32 UTC, resolved after 34 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3
- Citation: HubSpot, “HubSpot Sales users unable to upload some files types to HubSpot Documents tool” (2018-02-21 19:32 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3 (CC BY 4.0).
- Markdown link: `[HubSpot: HubSpot Sales users unable to upload some files types to HubSpot Documents tool (2018-02-21)](https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3)`


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Canonical: https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3 · Markdown: https://rewindex.com/company/hubspot/incidents/5rfp1rln3hj3.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/5rfp1rln3hj3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:59.126Z