# HubSpot: Retroactive status page: Phone numbers captured incorrectly when country drop-down enabled

> HubSpot status incident “Retroactive status page: Phone numbers captured incorrectly when country drop-down enabled” on 2019-03-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/54n374701qb7
Last updated: 2019-03-13T15:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-03-13 15:29 UTC · Resolved: 2019-03-13 15:29 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/54n374701qb7](https://status.hubspot.com/incidents/54n374701qb7)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2019-03-13 15:29 UTC: On March 11th at 12:41 EST we resolved an issue with the phone number country code dropdown feature forms that was in effect between March 5th 6:00 EST and March 11th 1:00 EST. When the feature was enabled, it was incorrectly stripping all numbers before the “0” digit. As a result, any phone numbers counting the digit "0" would have been captured incorrectly during the time this issue was in effect. The issue was identified at 11:58 EST and resolved at 12:41 EST on 11 March. All phone number fields using the country drop-down option will now correctly capture all digits. Unfortunately any incorrectly captured phone numbers cannot be restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2019-03-13 15:29 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/54n374701qb7
- Citation: HubSpot, “Retroactive status page: Phone numbers captured incorrectly when country drop-down enabled” (2019-03-13 15:29 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/54n374701qb7 (CC BY 4.0).
- Markdown link: `[HubSpot: Retroactive status page: Phone numbers captured incorrectly when country drop-down enabled (2019-03-13)](https://rewindex.com/company/hubspot/incidents/54n374701qb7)`


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Canonical: https://rewindex.com/company/hubspot/incidents/54n374701qb7 · Markdown: https://rewindex.com/company/hubspot/incidents/54n374701qb7.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/54n374701qb7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:12:10.705Z