# HubSpot: Facebook lead syncing is unavailable for most customers

> HubSpot status incident “Facebook lead syncing is unavailable for most customers” on 2019-09-17: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk
Last updated: 2019-09-17T20:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-09-17 18:26 UTC · Resolved: 2019-09-17 20:03 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/425hmzqmjxjk](https://status.hubspot.com/incidents/425hmzqmjxjk)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2019-09-17 20:03 UTC: Facebook Lead syncing is now fully operational. We’ve addressed the issue that was preventing Facebook leads from syncing to HubSpot. Any leads that were impacted by this incident have been synced and submissions have been backdated to the time of submission on Facebook.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by HubSpot, started 2019-09-17 18:26 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk
- Citation: HubSpot, “Facebook lead syncing is unavailable for most customers” (2019-09-17 18:26 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk (CC BY 4.0).
- Markdown link: `[HubSpot: Facebook lead syncing is unavailable for most customers (2019-09-17)](https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk)`


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Canonical: https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk · Markdown: https://rewindex.com/company/hubspot/incidents/425hmzqmjxjk.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/425hmzqmjxjk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:07:14.389Z