# HubSpot: Some HubSpot tools may be unavailable for some users

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-23 16:07 UTC · Resolved: 2026-10-23 18:55 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Chat & Automation, CRM, Developer Tools, HubSpot APIs, Integrations, Marketing Tools, Mobile, Reports, Sales Tools, Service Tools, Website
- [Vendor status page: https://status.hubspot.com/incidents/3kvm7m9d8f9n](https://status.hubspot.com/incidents/3kvm7m9d8f9n)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **investigating** 2026-10-23 16:07 UTC _(edited after publishing)_: HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.
- **monitoring** 2026-10-23 16:32 UTC: We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
- **resolved** 2026-10-23 18:55 UTC: Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

## Rewindex changes for this incident

- 2026-10-23 16:23 UTC: [Incident silently edited: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/r4962fefd9c5670.md)
- 2026-10-23 16:34 UTC: [Incident updated: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/r5cd5ea390a9622.md)
- 2026-10-23 19:03 UTC: [Incident updated: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/rde063098dfb68b.md)


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Canonical: https://rewindex.com/company/hubspot/incidents/3kvm7m9d8f9n · Markdown: https://rewindex.com/company/hubspot/incidents/3kvm7m9d8f9n.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/3kvm7m9d8f9n · Generated 2026-10-24T15:12:32.385Z