# HubSpot: We are investigating elevated error rates with display of CRM search results and contact records.

> HubSpot status incident “We are investigating elevated error rates with display of CRM search results and contact records.” on 2019-05-05: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs
Last updated: 2019-05-05T06:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-05 03:14 UTC · Resolved: 2019-05-05 06:26 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.hubspot.com/incidents/1stjtf26b0xs](https://status.hubspot.com/incidents/1stjtf26b0xs)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **resolved** 2019-05-05 06:26 UTC: Search results and contact records from the HubSpot CRM are now loading properly for all users. We’ve identified and addressed the cause of the issue and the incident has now been fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by HubSpot, started 2019-05-05 03:14 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs
- Citation: HubSpot, “We are investigating elevated error rates with display of CRM search results and contact records.” (2019-05-05 03:14 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs (CC BY 4.0).
- Markdown link: `[HubSpot: We are investigating elevated error rates with display of CRM search results and contact records. (2019-05-05)](https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs)`


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Canonical: https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs · Markdown: https://rewindex.com/company/hubspot/incidents/1stjtf26b0xs.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/1stjtf26b0xs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:05:42.530Z