# HubSpot: Setting Contacts to non-marketing on the next update date is delayed for some customers

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-01 09:34 UTC · Resolved: 2025-12-01 16:02 UTC · Duration: 6.5 h
- Updates: 3
- [Vendor status page: https://stspg.io/nghd75pj7mf6](https://stspg.io/nghd75pj7mf6)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)

## Timeline of updates

- **monitoring** 2025-12-01 09:34 UTC: We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.
- **monitoring** 2025-12-01 12:37 UTC: We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00).  We're still monitoring performance closely to ensure the tools recover properly as we work through all affected regions.
- **resolved** 2025-12-01 16:02 UTC: Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.


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Canonical: https://rewindex.com/company/hubspot/incidents/041q5f50frdt · Markdown: https://rewindex.com/company/hubspot/incidents/041q5f50frdt.md · JSON: https://rewindex.com/api/v1/companies/hubspot/incidents/041q5f50frdt · Generated 2026-10-18T10:32:55.456Z