# Hotjar: Slack forwarding settings aren't saving for feedback widgets

> Hotjar status incident “Slack forwarding settings aren't saving for feedback widgets” on 2023-06-21: impact none (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/zxh45fp4v271
Last updated: 2023-06-21T13:35:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-21 09:54 UTC · Resolved: 2023-06-21 13:35 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/zxh45fp4v271](https://status.hotjar.com/incidents/zxh45fp4v271)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-06-21 13:35 UTC: This incident is now resolved. Thanks for bearing with us! Note: During the investigation, we found the issue was that feedback forwarding settings were being lost upon updating a widget's configuration.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-06-21 09:54 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/zxh45fp4v271
- Citation: Hotjar, “Slack forwarding settings aren't saving for feedback widgets” (2023-06-21 09:54 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/zxh45fp4v271 (CC BY 4.0).
- Markdown link: `[Hotjar: Slack forwarding settings aren't saving for feedback widgets (2023-06-21)](https://rewindex.com/company/hotjar/incidents/zxh45fp4v271)`


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Canonical: https://rewindex.com/company/hotjar/incidents/zxh45fp4v271 · Markdown: https://rewindex.com/company/hotjar/incidents/zxh45fp4v271.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/zxh45fp4v271 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:09:40.613Z