# Hotjar: Investigating Issues with Interview Scheduling Timezones

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-09-11 11:04 UTC · Resolved: 2025-09-15 14:22 UTC · Duration: 4 d
- Updates: 2
- [Vendor status page: https://stspg.io/p4n0rtfnkkx3](https://stspg.io/p4n0rtfnkkx3)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **investigating** 2025-09-11 11:04 UTC: Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.
- **resolved** 2025-09-15 14:22 UTC: This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.


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Canonical: https://rewindex.com/company/hotjar/incidents/zwkv9s3cjgby · Markdown: https://rewindex.com/company/hotjar/incidents/zwkv9s3cjgby.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/zwkv9s3cjgby · Generated 2026-10-19T03:03:28.566Z