# Hotjar: Problems serving assets from upstream provider (AWS S3)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-02-28 18:09 UTC · Resolved: 2017-02-28 22:48 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/zvz6n360l90h](https://status.hotjar.com/incidents/zvz6n360l90h)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-02-28 22:48 UTC: The issues with AWS have now been resolved and page load times should be back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/zvz6n360l90h · Markdown: https://rewindex.com/company/hotjar/incidents/zvz6n360l90h.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/zvz6n360l90h · Generated 2026-10-18T09:59:59.054Z