# Hotjar: Survey response e-mails and Zaps not working

> Hotjar status incident “Survey response e-mails and Zaps not working” on 2021-05-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4
Last updated: 2021-05-05T11:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-05 11:46 UTC · Resolved: 2021-05-05 11:46 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/yq8dvgmds2z4](https://status.hotjar.com/incidents/yq8dvgmds2z4)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-05-05 11:46 UTC: Hotjar engineers discovered that notifications for Survey Responses weren't being made to Zapier, Slack, and e-mail. The issue was resolved in approximately 10 minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-05-05 11:46 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4
- Citation: Hotjar, “Survey response e-mails and Zaps not working” (2021-05-05 11:46 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4 (CC BY 4.0).
- Markdown link: `[Hotjar: Survey response e-mails and Zaps not working (2021-05-05)](https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4)`


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Canonical: https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4 · Markdown: https://rewindex.com/company/hotjar/incidents/yq8dvgmds2z4.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/yq8dvgmds2z4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:51:59.533Z