# Hotjar: Hotjar Insights is momentarily down

> Hotjar status incident “Hotjar Insights is momentarily down” on 2023-08-25: impact none (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0
Last updated: 2023-08-25T12:42:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-25 12:21 UTC · Resolved: 2023-08-25 12:42 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/ynbbbwf63zf0](https://status.hotjar.com/incidents/ynbbbwf63zf0)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-08-25 12:42 UTC: This incident is now resolved. Thanks for bearing with us! To recap, on August 25, 2023, at 12:03 pm UTC, we noticed the insights.hotjar.com application was down. After deploying a fix, our engineers monitored and declared this incident resolved at 12:27 pm UTC. Session capture was not affected during this time, and no data loss occurred. No data loss occurred due to this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-08-25 12:21 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0
- Citation: Hotjar, “Hotjar Insights is momentarily down” (2023-08-25 12:21 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar Insights is momentarily down (2023-08-25)](https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0)`


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Canonical: https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0 · Markdown: https://rewindex.com/company/hotjar/incidents/ynbbbwf63zf0.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/ynbbbwf63zf0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:09:26.579Z