# Hotjar: Sidebar navigation is not visible for some users of Insights.

> Hotjar status incident “Sidebar navigation is not visible for some users of Insights.” on 2021-09-13: impact none (vendor’s label), 45 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf
Last updated: 2021-09-13T11:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-09-13 10:35 UTC · Resolved: 2021-09-13 11:20 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/xt4pgq76b8lf](https://status.hotjar.com/incidents/xt4pgq76b8lf)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-09-13 11:20 UTC: The incident has been resolved. Thanks for bearing with us.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-09-13 10:35 UTC, resolved after 45 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf
- Citation: Hotjar, “Sidebar navigation is not visible for some users of Insights.” (2021-09-13 10:35 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf (CC BY 4.0).
- Markdown link: `[Hotjar: Sidebar navigation is not visible for some users of Insights. (2021-09-13)](https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf)`


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Canonical: https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf · Markdown: https://rewindex.com/company/hotjar/incidents/xt4pgq76b8lf.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/xt4pgq76b8lf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:44:00.702Z