# Hotjar: Invoice access and downloading issues

> Hotjar status incident “Invoice access and downloading issues” on 2023-05-22: impact none (vendor’s label), 6.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy
Last updated: 2023-05-22T15:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-22 08:44 UTC · Resolved: 2023-05-22 15:28 UTC · Duration: 6.7 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/xjkt80d03kyy](https://status.hotjar.com/incidents/xjkt80d03kyy)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-05-22 15:28 UTC: Thank you for your patience while our engineers worked on a fix! We have deployed a solution for this, and invoices are now accessible in your account.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-05-22 08:44 UTC, resolved after 6.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy
- Citation: Hotjar, “Invoice access and downloading issues” (2023-05-22 08:44 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy (CC BY 4.0).
- Markdown link: `[Hotjar: Invoice access and downloading issues (2023-05-22)](https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy)`


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Canonical: https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy · Markdown: https://rewindex.com/company/hotjar/incidents/xjkt80d03kyy.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/xjkt80d03kyy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:50:30.897Z