# Hotjar: Permissions issues for modifying Hotjar settings and loading Insights data

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-12 13:29 UTC · Resolved: 2023-12-12 15:22 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/wtdrmkpv81dn](https://status.hotjar.com/incidents/wtdrmkpv81dn)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-12-12 15:22 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/wtdrmkpv81dn · Markdown: https://rewindex.com/company/hotjar/incidents/wtdrmkpv81dn.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/wtdrmkpv81dn · Generated 2026-10-19T02:46:34.628Z