# Hotjar: Heatmap Screenshots Not Loading

> Hotjar status incident “Heatmap Screenshots Not Loading” on 2022-12-23: impact none (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274
Last updated: 2022-12-23T10:09:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-23 09:19 UTC · Resolved: 2022-12-23 10:09 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/wlpw8h0hj274](https://status.hotjar.com/incidents/wlpw8h0hj274)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-12-23 10:09 UTC: This issue is now resolved! Thanks for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-12-23 09:19 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274
- Citation: Hotjar, “Heatmap Screenshots Not Loading” (2022-12-23 09:19 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274 (CC BY 4.0).
- Markdown link: `[Hotjar: Heatmap Screenshots Not Loading (2022-12-23)](https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274)`


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Canonical: https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274 · Markdown: https://rewindex.com/company/hotjar/incidents/wlpw8h0hj274.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/wlpw8h0hj274 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:09:42.914Z