# Hotjar: Feedback responses with Unicode Data Not Submitting

> Hotjar status incident “Feedback responses with Unicode Data Not Submitting” on 2018-02-27: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48
Last updated: 2018-02-27T18:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-27 17:46 UTC · Resolved: 2018-02-27 18:55 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/vjcw9g55nq48](https://status.hotjar.com/incidents/vjcw9g55nq48)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-02-27 18:55 UTC: Our engineers have deployed a fix for this issue, poll responses with unicode characters should now be submitting properly. We have further re-inserted the lost responses from logs and no feedback responses should have been lost.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-02-27 17:46 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48
- Citation: Hotjar, “Feedback responses with Unicode Data Not Submitting” (2018-02-27 17:46 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48 (CC BY 4.0).
- Markdown link: `[Hotjar: Feedback responses with Unicode Data Not Submitting (2018-02-27)](https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48)`


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Canonical: https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48 · Markdown: https://rewindex.com/company/hotjar/incidents/vjcw9g55nq48.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/vjcw9g55nq48 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:54.416Z