# Hotjar: Error when playing some Recordings

> Hotjar status incident “Error when playing some Recordings” on 2021-12-17: impact none (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp
Last updated: 2021-12-17T11:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-17 09:45 UTC · Resolved: 2021-12-17 11:15 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/v7pz6jydrdjp](https://status.hotjar.com/incidents/v7pz6jydrdjp)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-12-17 11:15 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-12-17 09:45 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp
- Citation: Hotjar, “Error when playing some Recordings” (2021-12-17 09:45 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp (CC BY 4.0).
- Markdown link: `[Hotjar: Error when playing some Recordings (2021-12-17)](https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp · Markdown: https://rewindex.com/company/hotjar/incidents/v7pz6jydrdjp.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/v7pz6jydrdjp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:28:07.835Z