# Hotjar: Incident Report - System down due to caching issue

> Hotjar status incident “Incident Report - System down due to caching issue” on 2018-02-08: impact none (vendor’s label), 16 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633
Last updated: 2018-02-09T07:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-08 15:28 UTC · Resolved: 2018-02-09 07:54 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/v1d9lwqbd633](https://status.hotjar.com/incidents/v1d9lwqbd633)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-02-09 07:54 UTC: The incident with the caching service was resolved late last night and Hotjar engineers have monitored since. All systems are now working.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-02-08 15:28 UTC, resolved after 16 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633
- Citation: Hotjar, “Incident Report - System down due to caching issue” (2018-02-08 15:28 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633 (CC BY 4.0).
- Markdown link: `[Hotjar: Incident Report - System down due to caching issue (2018-02-08)](https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633 · Markdown: https://rewindex.com/company/hotjar/incidents/v1d9lwqbd633.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/v1d9lwqbd633 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:43:01.215Z