# Hotjar: Data older than 24h unavailable for all features

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-09-08 10:25 UTC · Resolved: 2021-09-09 07:58 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/ts0tqh9wbpfs](https://status.hotjar.com/incidents/ts0tqh9wbpfs)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-09-09 07:58 UTC: The issue has been resolved! Thank you all so much for your patience while we looked into this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/ts0tqh9wbpfs · Markdown: https://rewindex.com/company/hotjar/incidents/ts0tqh9wbpfs.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/ts0tqh9wbpfs · Generated 2026-10-18T11:45:14.391Z