# Hotjar: Network issues preventing inbound traffic

> Hotjar status incident “Network issues preventing inbound traffic” on 2018-02-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs
Last updated: 2018-02-08T12:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-08 12:40 UTC · Resolved: 2018-02-08 12:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/tb02cd3zc3vs](https://status.hotjar.com/incidents/tb02cd3zc3vs)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-02-08 12:40 UTC: From roughly 12:01 UTC, to 12:05 UTC we had an issue which was preventing traffic from reaching Hotjar servers. This was caused by a network change our engineers were trying and quickly identified and reverted. Due to this absence of traffic, servers were afterwards overwhelmed and service was operating with elevated error rates and latencies for roughly the next 15 minutes. Hotjar is now back up and operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-02-08 12:40 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs
- Citation: Hotjar, “Network issues preventing inbound traffic” (2018-02-08 12:40 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs (CC BY 4.0).
- Markdown link: `[Hotjar: Network issues preventing inbound traffic (2018-02-08)](https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs)`


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Canonical: https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs · Markdown: https://rewindex.com/company/hotjar/incidents/tb02cd3zc3vs.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/tb02cd3zc3vs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:34.971Z