# Hotjar: Issue with payments

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-10-31 09:23 UTC · Resolved: 2019-10-31 13:18 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/t0gg8k62gg6t](https://status.hotjar.com/incidents/t0gg8k62gg6t)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-10-31 13:18 UTC: The issue has been resolved. We will reach out to those customers affected by this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/t0gg8k62gg6t · Markdown: https://rewindex.com/company/hotjar/incidents/t0gg8k62gg6t.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/t0gg8k62gg6t · Generated 2026-10-18T09:56:53.830Z