# Hotjar: Hotjar Insights is offline

> Hotjar status incident “Hotjar Insights is offline” on 2023-07-21: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b
Last updated: 2023-07-21T12:17:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-21 10:55 UTC · Resolved: 2023-07-21 12:17 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/t06c2jzvx09b](https://status.hotjar.com/incidents/t06c2jzvx09b)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-07-21 12:17 UTC: We’ve validated the deployed fix has worked, and we’re closing this incident. Hotjar Insights is up and running again! Thanks so much for bearing with us while we investigated and resolved this. We’re sorry for the trouble as well. If you don’t think the incident is resolved, or you still see problems on your end, please raise a ticket through our Help Center. Thanks!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-07-21 10:55 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b
- Citation: Hotjar, “Hotjar Insights is offline” (2023-07-21 10:55 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar Insights is offline (2023-07-21)](https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b)`


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Canonical: https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b · Markdown: https://rewindex.com/company/hotjar/incidents/t06c2jzvx09b.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/t06c2jzvx09b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:14:22.808Z