# Hotjar: AI sentiment analysis for surveys isn't working in some cases

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-07 13:58 UTC · Resolved: 2023-11-08 07:22 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/sdpnbpqmhfb3](https://status.hotjar.com/incidents/sdpnbpqmhfb3)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-11-08 07:22 UTC: This incident is now resolved. Thank you for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/sdpnbpqmhfb3 · Markdown: https://rewindex.com/company/hotjar/incidents/sdpnbpqmhfb3.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/sdpnbpqmhfb3 · Generated 2026-10-19T02:51:17.720Z