# Hotjar: Session created and recording created signals not sent for ~20 minutes which affects Zapier and Slack integrations

> Hotjar status incident “Session created and recording created signals not sent for ~20 minutes which affects Zapier and Slack integrations” on 2023-01-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch
Last updated: 2023-01-10T14:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-10 14:51 UTC · Resolved: 2023-01-10 14:51 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/qhm06hvvk4ch](https://status.hotjar.com/incidents/qhm06hvvk4ch)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-01-10 14:51 UTC: We want to inform our users about an incident we discovered and fixed that may have affected our Slack and Zapier integrations for Recordings and the First Recording messages in our web app. These integrations rely on "session created" and "recording created" signals which our Recordings processing service didn't send from around 14:03 to 14:16 UTC. We reverted the change that caused this issue. The integrations did not forward Recordings during that time frame, but Session Capture was not affected, so the Recordings should appear in your Hotjar Overview. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-01-10 14:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch
- Citation: Hotjar, “Session created and recording created signals not sent for ~20 minutes which affects Zapier and Slack integrations” (2023-01-10 14:51 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch (CC BY 4.0).
- Markdown link: `[Hotjar: Session created and recording created signals not sent for ~20 minutes which affects Zapier and Slack integrations (2023-01-10)](https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch)`


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Canonical: https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch · Markdown: https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/qhm06hvvk4ch · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:22.934Z