# Hotjar: WS data not processing

> Hotjar status incident “WS data not processing” on 2018-10-17: impact none (vendor’s label), 15 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/q30szr06zhls
Last updated: 2018-10-18T08:03:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-10-17 16:42 UTC · Resolved: 2018-10-18 08:03 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/q30szr06zhls](https://status.hotjar.com/incidents/q30szr06zhls)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-10-18 08:03 UTC: Data processing have returned to normal and previous delays to Recordings, Heatmap, and Forms data should have returned to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-10-17 16:42 UTC, resolved after 15 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/q30szr06zhls
- Citation: Hotjar, “WS data not processing” (2018-10-17 16:42 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/q30szr06zhls (CC BY 4.0).
- Markdown link: `[Hotjar: WS data not processing (2018-10-17)](https://rewindex.com/company/hotjar/incidents/q30szr06zhls)`


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Canonical: https://rewindex.com/company/hotjar/incidents/q30szr06zhls · Markdown: https://rewindex.com/company/hotjar/incidents/q30szr06zhls.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/q30szr06zhls · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:59:43.941Z