# Hotjar: Expired Trials may be asked to upgrade to Hotjar Business

> Hotjar status incident “Expired Trials may be asked to upgrade to Hotjar Business” on 2019-08-12: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm
Last updated: 2019-08-12T18:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-08-12 16:20 UTC · Resolved: 2019-08-12 18:13 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/ppxj8xzt0npm](https://status.hotjar.com/incidents/ppxj8xzt0npm)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-08-12 18:13 UTC: All accounts which were affected by the spurious message have been corrected and you should no longer see an unexpected "Your Hotjar trial has ended" message.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2019-08-12 16:20 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm
- Citation: Hotjar, “Expired Trials may be asked to upgrade to Hotjar Business” (2019-08-12 16:20 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm (CC BY 4.0).
- Markdown link: `[Hotjar: Expired Trials may be asked to upgrade to Hotjar Business (2019-08-12)](https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm)`


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Canonical: https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm · Markdown: https://rewindex.com/company/hotjar/incidents/ppxj8xzt0npm.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/ppxj8xzt0npm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:42:43.099Z