# Hotjar: Hotjar script loading properly

> Hotjar status incident “Hotjar script loading properly” on 2017-09-28: impact none (vendor’s label), 57 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs
Last updated: 2017-09-28T15:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-09-28 14:04 UTC · Resolved: 2017-09-28 15:01 UTC · Duration: 57 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/nqc2xbptcczs](https://status.hotjar.com/incidents/nqc2xbptcczs)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-09-28 15:01 UTC: The script loading error was caused due to an issue with our CDN provider. We're putting a process in place that checks the script before deploying to avoid future occurrences of this error.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2017-09-28 14:04 UTC, resolved after 57 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs
- Citation: Hotjar, “Hotjar script loading properly” (2017-09-28 14:04 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar script loading properly (2017-09-28)](https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs)`


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Canonical: https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs · Markdown: https://rewindex.com/company/hotjar/incidents/nqc2xbptcczs.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/nqc2xbptcczs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:59:39.430Z