# Hotjar: Unavailability event due to database updates

> Hotjar status incident “Unavailability event due to database updates” on 2017-05-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt
Last updated: 2017-05-26T14:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-05-26 14:45 UTC · Resolved: 2017-05-26 14:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/n3xgkf9pfxqt](https://status.hotjar.com/incidents/n3xgkf9pfxqt)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-05-26 14:45 UTC: While performing some database updates this morning we inadvertently caused some increased locking on one of our most accessed tables which caused a short 4 minute downtime from 8:04 to 8:08 UTC. No customer data was affected during the incident and operations resumed to normal immediately.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2017-05-26 14:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt
- Citation: Hotjar, “Unavailability event due to database updates” (2017-05-26 14:45 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt (CC BY 4.0).
- Markdown link: `[Hotjar: Unavailability event due to database updates (2017-05-26)](https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt)`


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Canonical: https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt · Markdown: https://rewindex.com/company/hotjar/incidents/n3xgkf9pfxqt.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/n3xgkf9pfxqt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:43:02.893Z