# Hotjar: Degraded Screenshot Generation

> Hotjar status incident “Degraded Screenshot Generation” on 2022-01-20: impact none (vendor’s label), 27 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v
Last updated: 2022-01-21T13:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-01-20 10:50 UTC · Resolved: 2022-01-21 13:43 UTC · Duration: 27 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/n1q8p88tkh2v](https://status.hotjar.com/incidents/n1q8p88tkh2v)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-01-21 13:43 UTC: The incident has been resolved - Thank you for your patience! :D

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-01-20 10:50 UTC, resolved after 27 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v
- Citation: Hotjar, “Degraded Screenshot Generation” (2022-01-20 10:50 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v (CC BY 4.0).
- Markdown link: `[Hotjar: Degraded Screenshot Generation (2022-01-20)](https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v)`


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Canonical: https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v · Markdown: https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/n1q8p88tkh2v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:18:34.508Z