# Hotjar: Login process freezing for some users

> Hotjar status incident “Login process freezing for some users” on 2022-05-17: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/m67pbfjb421m
Last updated: 2022-05-17T13:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-17 10:34 UTC · Resolved: 2022-05-17 13:14 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/m67pbfjb421m](https://status.hotjar.com/incidents/m67pbfjb421m)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-05-17 13:14 UTC: The login issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-05-17 10:34 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/m67pbfjb421m
- Citation: Hotjar, “Login process freezing for some users” (2022-05-17 10:34 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/m67pbfjb421m (CC BY 4.0).
- Markdown link: `[Hotjar: Login process freezing for some users (2022-05-17)](https://rewindex.com/company/hotjar/incidents/m67pbfjb421m)`


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Canonical: https://rewindex.com/company/hotjar/incidents/m67pbfjb421m · Markdown: https://rewindex.com/company/hotjar/incidents/m67pbfjb421m.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/m67pbfjb421m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:37:52.156Z