# Hotjar: Issues when accessing payments and subscriptions

> Hotjar status incident “Issues when accessing payments and subscriptions” on 2023-09-13: impact none (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt
Last updated: 2023-09-13T12:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-13 12:03 UTC · Resolved: 2023-09-13 12:13 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/m0yjcddlx0yt](https://status.hotjar.com/incidents/m0yjcddlx0yt)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-09-13 12:13 UTC: Our engineers have resolved this issue. Affected customers may have seen issues accessing payments and subscriptions from 09:15 UTC to 11:30 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-09-13 12:03 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt
- Citation: Hotjar, “Issues when accessing payments and subscriptions” (2023-09-13 12:03 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt (CC BY 4.0).
- Markdown link: `[Hotjar: Issues when accessing payments and subscriptions (2023-09-13)](https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt · Markdown: https://rewindex.com/company/hotjar/incidents/m0yjcddlx0yt.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/m0yjcddlx0yt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:18.469Z